RMA, DOA and credit notes
Request a replacement of material purchased less than 30 days ago (DOA)
Our technical reference department will manage your repairs, replacements and credit notes as soon as possible to guarantee a quality after-sales service.
Before filling in the form, check our terms and conditions about our repairs, replacements or credit notes.
Company data
Material
Fault
Confirmar
Warning
Warning
In case of need for replacement of equipment, the customer must first contact the Technical Support and then request a DOA via the web form.
IMPORTANT: The DOA will not be processed without the Technical Support ticket number and the Technical Support's response will not be binding compared to the physical inspection of the equipment at our premises.
Contact the Technical Support: https://bydemes.com/en/support/after-sales-technical-support